A new helpline for people in Glasgow seeking support during the Covid-19 crisis has been launched by public and voluntary sector partners.  The helpline is for members of the public seeking help, such as food delivery or mental health support, and for charities who need support with offering a service to communities. 

The helpline is a partnership between Glasgow Council for the Voluntary Sector (GCVS), Volunteer Glasgow, Glasgow City Council and Glasgow Health and Social Care Partnership.  Calls will be answered by staff from all these bodies, and from the Scottish Fire & Rescue Service.

The helpline has three main aims;

• Helping people in need: Putting those who need help and support, in touch with a charity or community group in their area
• Volunteers: Connecting people who want to volunteer with organisations and groups that are looking for extra help 
• Advice for charities and community organisations:Providing expert advice on the practical issues they face during the Covid-19 crisis, such as advice on HR, using digital methods of communication and accessing funding.

Contacting the Helpline

The new helpline has been set up to act as a single point of contact for anyone seeking or offering help. The helpline is currently open Monday to Friday, 9 am – 5 pm and can be contacted by:

Telephone: 0141 345 0543
E-mail:       helpline@gcvs.org.uk
Twitter:      @GlasgowCVS